Refunds and Changes:
UniSpain will refund:
Once payment has been made on your behalf by UniSpain to the University or School, the above conditions are also subject to each institution's own terms and conditions.
Students needing a visa to come to Spain:
* Students requiring a visa should contact the local Spanish consulate or embassy
to find out about the visa application process and requirements.
The only part that UniSpain can play in the visa process is by providing the
admission certificate but this can only be done once a payment has been received.
In most of the cases this payment is THE FULL AMOUNT of the course fees (depends
on the Term and Conditions of the school or University). Please contact us before
registering to confirm this.
We advise that students needing a visa leave plenty of time for the completion
of the visa application process - we are unable to accept liability if you are
unable to obtain the visa in time. Late applications are at the student's own
risk and in case the student has to postpone the course because the visa is
not given in time, or for any change made after the booking and the sending
of the letters, UniSpain charges a fee of 100 Euro per change.
* If the student visa is denied, the student will be charged between 250 and
750 Euros, depending on where (at which school or University) the course was
booked (and according to their terms & conditions). The student will also
have to send us a clear copy of the original formal proof of the rejected visa
in order to receive any refund. If we do not receive this copy, 100% of the
cost of the program will be charged.
Course and Accommodation Bookings:
Through UniSpain it is possible to book a Spanish courses with OR without accommodation; but we cannot offer accommodation only; this must be obtained in conjunction with a Spanish course.
Spanish Language Course Fees:
In UniSpain we offer Spanish courses from both private Spanish language schools and public Spanish universities and in most Spanish programs we are able to offer our clients a special discount (compared to the official price) as we share part of the commission we earn on signing up a student with the Spanish course providers.
The Spanish course fees, available on this website (including our special discounts) are set based on the official price provided by the individual Spanish schools. If the fees are changed by the individual school we therefore reserve the right to adjust the fees advertised on our website.
Registration Fee:
When booking your Spanish course or accommodation through UniSpain you do NOT pay any registration fee. We are paid a commission directly by the Spanish schools and universities when we sign up a student and we do in fact SHARE part of this commission with our clients, which is the reason why we are able to offer prices below the official prices.
The only two Spanish courses where we reserves the right to charge a registration fee of 80 for handling all the paper work for students who only book the Spanish course without accommodation is for courses at Complutense University in Madrid and Granada University.
Accommodation Deposit:
With most of the accommodation offered by UniSpain it is required that the student pays a deposit (maximum one months rent). The deposit will be reimbursed upon departure after the room and flat have been inspected (and no damage to the accommodation has been made), you have turned back the keys and left the accommodation ready for the next student to move in (cleaned and in the same conditions as when you entered the room).
This deposit is a normal requirement in Spain and is paid directly to the landlord or to UniSpain and we will pass it on to the landlord. The deposit is a matter between the landlord and the tenant and the only part UniSpain takes in this issue is providing information on the amount of deposit required to be paid.
You will be notified by UniSpain before your arrival on the exact amount of the deposit and how to pay (normally it is paid upon arrival when receiving the keys).
Accommodation - Included in the Price:
Costs as water, electricity and community fees are not included in the UniSpain accommodation fee unless it is clearly mentioned that they are included (i.e. for short-term stays in shared flats in private schools). In the case where costs are included we will only cover reasonable use and if the costs are higher than the average usage students will have to pay up the difference.
Many flats in Spain work with gas on bottles and as these have to be ordered and paid directly by the students living in the flat this cost is not included for shared flats (approx. cost is 4-7 per person per month).
Normally there is a washing machine in the student flat but in some cases there is a common washing area for the block where each user pays for their washes.
There are very few student flats in Spain that have a fixed phone line installed (landlords do not want to be economically responsible for calls made by the students renting the flat) and therefore they do not have internet connection. If students want to it is normally possible to get this installation but they will have to pay and arrange it themselves.
Students are also responsible for minor maintenance of the flat such as change of light bulbs or change of gas bottles.
Accommodation Visits:
If you are planning on having friends or family staying in your room/flat you will need the permission of either UniSpain or the landlord. Some landlords do not allow for visits at all, whereas some do not mind short term visits and there are also landlords that charges a fee for having sleeping guests. To avoid any conflict please advice us in advance about having friends staying in your room - if you know for sure that someone is going to visit you in Spain then let us know before we arrange your accommodation.
Leaving Accommodation:
All rooms and flats rented through UniSpain are to be left in the same condition as upon arrival at the accommodation. The landlord will keep the right to charge the cleaning and damage repairs of the accommodation directly to the student if this is not followed.
The accommodation has to be left on the exact date as confirmed during your registration with UniSpain. If this is not followed and you have not reached a special agreement with UniSpain. we reserve the right to keep your deposit or a part of it.
Late Fee:
All registrations received within 4 weeks of the starting date are subject to a late fee of 50 due to the increased cost of finding accommodation on short notice.
Airport Pick-Up:
Our airport pick-up service includes airport pick-up to your accommodation only upon your arrival and NOT transportation back to the airport upon departure.
Holidays:
Classes cancelled by local holidays will normally not be made up by additional classes.
Text Books:
Text books are included in some, but NOT all, Spanish course programs (see details in Spanish Language "Program Overview")
Additional Activities:
Some Spanish courses schools arrange additional activities (i.e. visits to museums, excursions) which are not included in the Spanish course fees.
Disclaimer of Liability:
UniSpain is working as an independent agent and cannot be held liable for any damage occurred to you during your stay and your travel to and from Spain, inside Spanish language shools or outside.
We take your privacy very serious in UniSpain.com. We are here to help you find the right language course not to spam your email with unrelated information.
Below you can find full information about our privacy policy.
What Information do we collect?
Contact Forms, online chat and emails
Throughout our website we have several different ways you can contact us (via our online chat, via online contact forms or directly by email). In most cases we will ask for your name and email address and maybe also a few optional questions that can help us provide you a more adequate response. This information will be stored in our secure database but you can at any time request us to delete your information (see below change or remove your personal information).
Registration Forms
To register for one of the language courses we have available we will ask you to fill out our registration form where we will collect personal information like first name, last name, e-mail address, phone, mailing address, current language level, emergency contact details, etc. This information will ONLY be used for the registration process of your language course. On our website we offer the option to pay for your language course with credit card via payment platforms like PayPal or via our Spanish banks secure credit card processing platform and we do never have access to or store any information about your credit cards.
How will we use your information?
The personal information you provide us with when you contact us will ONLY be used to answer your queries regarding the language courses we offer, send you information and occasional offers about the programs we have available and if you sign up for a course the information will be forwarded to the language school to make the reservation. We will NEVER share your private information or email with third parties without your permission.
Change or Remove your Personal Information
In accordance with Organic Law 15/1999 of December 13th for the protection of personal data and with regulation RD 1720/2007 of December 21st, we inform that your personal information may be included in our automated and / or non-automated filing systems. ACCOM CONSULTING SPAIN, S.L. will be responsible for the treatment of the file in question for the sole purpose of carrying out the requested administrative task.
You hold the rights of access, rectification, cancellation and opposition with regard to personal data retained for this purpose. If you wish to exercise any of these rights you may do so by informing the file's Security Supervisor through a letter, email or fax addressed to the company.
In plain English! If you want us to delete the information we have stored about you just contact us and it will be deleted for ever.
Our Details
UniSpain.com is owned by the Spanish company Accom Consulting Spain S.L., which is listed in the official Business Register of Malaga (Registro Mercantil) with the following Cif and registration number numbers (Cif B92515113, Tomo 3501, Libro 2413, Folio 197).
Addres: Accom Consulting Spain, S.L. San Juan de Letran 4, 1C, 29012 Málaga, Spain.
Telefone: +34 952 222 998
Email: [email protected]